To continue on with the Customer Service Wisdom We Can Learn from a Toddler today’s topic is about Loyalty. To recap we have shared “Deal with the impatience”, “Listen with empathy” and “They need your assurance.”
Their loyalty will follow you everywhere
It is a common joke among mothers that when you have a toddler in the house, you are never alone—yes, even in the shower. They just follow you around wherever you go. They want to know what you are doing and be involved in it too (even if it creates a huge mess). Just the same, when you have won your customers’ loyalty, you can bet that they will follow you wherever you bring your business to. They will patronize your new products and services, give a good word about you to their networks, and even embrace what your business believes in.